At Signature Notary, we are committed to safeguarding the privacy and personal data of all our clients, partners, and visitors. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or use our services.
By accessing or using our website and services, you agree to the terms outlined in this policy.
1. Information We Collect
We may collect the following categories of information:
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Personal Identification Information: Full name, address, contact details, identification numbers, and copies of identification documents.
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Transactional Information: Types of services requested, payment details, appointment history, and client communication.
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Technical Data: IP addresses, browser type, operating system, referring URLs, session data, and cookies.
All data is collected only when necessary and directly relevant to the delivery of notarial services.
2. How We Use Your Information
We use the data we collect for:
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Fulfilling our contractual and legal obligations in delivering notarial and legalization services
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Contacting you about appointments, service updates, or issues related to your documents
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Internal record keeping and compliance with regulatory requirements
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Improving our website’s usability, content, and security
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Providing customer support and responding to inquiries
We do not sell or rent your information to third parties.
3. Data Storage and Security
Your data is stored on secure servers with advanced access control mechanisms. We use encryption, secure socket layers (SSL), and periodic audits to protect your information.
Only authorized personnel are permitted to access personal data, and all staff undergo strict confidentiality training.
4. Sharing of Data
We may share personal data only when:
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Required by Singapore law, court orders, or regulatory authorities
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Engaging with governmental ministries (e.g., MFA) or foreign embassies for apostille/legalisation processes
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Necessary to process payments through verified payment processors
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Assisting in fraud prevention and enforcement of legal rights
In all other cases, your information will never be disclosed without your explicit consent.
GDPR Compliance
For individuals accessing our services from the European Economic Area (EEA), we fully comply with the General Data Protection Regulation (GDPR).
Under GDPR, you have the right to:
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Access your personal data
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Correct or update your information
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Request data deletion (the “right to be forgotten”)
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Restrict or object to processing
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Data portability
To exercise these rights, please contact us at support@signotaryhub.com. We respond to all GDPR-related requests within 30 days.
Cookie Policy
Our website uses cookies to enhance your browsing experience and analyze traffic patterns. Cookies are small text files stored on your device that allow us to recognize you and remember your preferences.
Types of Cookies We Use:
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Essential Cookies: Enable core functionalities such as page navigation and secure access.
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Analytics Cookies: Help us understand how visitors use our website (e.g., Google Analytics).
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Preference Cookies: Store your language, region, and booking preferences.
You can manage or delete cookies through your browser settings. Disabling cookies may affect the usability of some website features.
Your Rights and Choices
You have full control over your personal information. At any time, you can:
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Request access to your data
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Opt out of marketing communication
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Ask for data corrections or deletions
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Withdraw previously given consent
To submit such requests, contact us at:
📧 Email: support@signotaryhub.com
Changes to This Policy
We may revise this Privacy Policy to reflect updates in law or our data practices. All changes will be posted on this page with the effective date clearly stated. Continued use of our services constitutes your agreement to the revised policy.
Contact Us
If you have any questions or concerns about this Privacy Policy, or wish to exercise your data rights, please contact:
📧 Email: support@signotaryhub.com